Shipping Policy

At PelleNuda, we understand the excitement of receiving your new products, which is why we strive to make our shipping process as efficient and transparent as possible. Please review our shipping policies below:

1. Order Processing Time:

   All orders are processed within 2-3 business days from the date of purchase. Our team works diligently to ensure your order is packed with care and dispatched in a timely manner.

2. Shipping Methods:

   We primarily utilize trusted shipping carriers to deliver your PelleNuda products. Depending on your location and shipping method selected at checkout, your order may be shipped via standard or expedited shipping.

3. Estimated Delivery Time:

   Once your order has been processed and shipped, you can expect delivery within 4-6 business days. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather delays or public holidays.

4. Tracking Information:

   To keep you informed about the status of your order, tracking information will be provided via email once your order has been dispatched. You can easily track your package and monitor its progress until it reaches your doorstep.

5. Shipping Costs:

   Shipping costs are calculated at checkout based on the weight of your order and your selected shipping method. We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your PelleNuda products.

6. International Shipping:

   Currently, we only offer shipping within [list of countries or regions where shipping is available]. We are continually exploring opportunities to expand our shipping destinations to reach more customers globally.

7. Shipping Restrictions:

   Please note that certain items may be subject to shipping restrictions based on local regulations. If you have any concerns or questions regarding shipping restrictions, feel free to contact our customer support team for assistance.

8. Order Updates and Support:

   Throughout the shipping process, our customer support team is available to assist you with any inquiries or concerns you may have. You can reach out to us via email at pellenuda6@gmail.com or through our website's contact form.

9. Returns and Exchanges:

For information regarding our returns and exchanges policy, please refer to our dedicated Returns & Exchanges page where you can find detailed instructions on how to initiate a return or exchange for your PelleNuda products.

If you have any further questions or require assistance regarding our shipping policies, please do not hesitate to reach out to us. Your satisfaction is our top priority, and we are committed to providing you with a seamless shopping experience from start to finish.