Refund and Returns Policy
At PelleNuda, we take great pride in the quality and craftsmanship of our products. Each item is meticulously crafted to ensure the highest standards of design and functionality. However, please review our return and refund policy below:
- No Return Policy:
We regret to inform you that we do not accept returns for any PelleNuda products. Due to the nature of our products and to maintain hygiene standards, we are unable to process returns once an item has been purchased and received by the customer.
- No Refund Policy:
Similarly, we do not offer refunds for any purchases made on our website or through authorized retailers. All sales are considered final at the time of purchase.
- Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact our customer support team within 24hours of receiving your order. We will gladly assist you in resolving the issue by providing a replacement or alternative solution, subject to our discretion.
- Cancellation Policy:
Once an order has been placed and processed, it cannot be canceled or modified. Please review your order carefully before completing your purchase to ensure accuracy.
- Customer Satisfaction:
While we understand that circumstances may arise, we strive to ensure your satisfaction with every PelleNuda purchase. If you have any concerns or questions regarding your order, please do not hesitate to reach out to our customer support team for assistance.
- Exchanges:
At this time, we do not offer exchanges for PelleNuda products. We encourage you to carefully review product details and sizing information before making a purchase to ensure the perfect fit.
- Contact Us:
If you have any further questions or require assistance, please don’t hesitate to contact our customer support team via email at pellenuda6@gmail.com or through our website’s contact form. We are here to help and strive to provide prompt and courteous assistance to all inquiries.
Please note that by making a purchase on our website or through authorized retailers, you agree to abide by the terms and conditions outlined in our return and refund policy.
Thank you for your understanding and continued support of PelleNuda.